A vacuum cleaner and a loan of Rs. 5000; this was the first step in a long journey that we are enjoying even today. Our very first clients offered us odd jobs to clean their office spaces. In August 1995, we started offering housekeeping services to select clientele. Ritu Enterprises came into being in 1996.
1999 was a crucial year in this journey. We signed up with Wockhardt Kidney Center at Rash Behari Avenue to manage their clinic. We had only two people on our payroll then.
Several years and many clients later today we have made a name for ourselves. 2011 onwards, we have been known as Ritu Hospitality Services Private Limited. Our safe standards and best practices have earned us an ISO certification from Vexil Business Process Services. We launched our flagship brand, Addili, in 2016 to offer comprehensive and impeccable facility management along with security services.
In these years that have passed by we have stuttered and stumbled, cruised and crashed but we haven’t stopped. Today the road ahead looks a whole lot better. We are moving ahead, geared for a friendlier future with a better tactical approach to meet the ever-changing demands of a younger industry. For with youth come vigour and the drive to succeed.
Be with us as we explore newer horizons and span many more seasons in the sun.
At Ritu Hospitality Services, our mission is to deliver exceptional facility, hospitality, security, and support services that consistently exceed client expectations. We are committed to operational excellence, ethical business practices, and continuous improvement. Through trained professionals, client-centric processes, and adherence to quality and safety standards, we aim to create value for our clients, partners, and communities.
We envision Ritu Hospitality Services as a trusted leader in integrated facility and hospitality management services, recognized for innovation, reliability, and service excellence. Our goal is to build long-term partnerships by setting new benchmarks in efficiency, sustainability, and customer satisfaction across every service we offer.
At the heart of our organization lies a strong commitment to quality, integrity, and service excellence. From our inception, our vision has been to build a professionally driven organization that delivers reliable, value-based solutions while upholding the highest standards of ethics and responsibility.
We believe that true success is achieved through people, processes, and partnerships. Our focus has always been on understanding client needs and delivering customized solutions that add measurable value. By investing in skilled manpower, continuous training, and modern systems, we ensure consistent service delivery across all our operations.
In an ever-evolving business environment, adaptability and innovation are essential. We continuously refine our practices to meet changing industry standards while maintaining compliance, safety and sustainability. Our commitment to transparency and accountability has helped us earn the trust of our clients and partners.
We take pride in our team, whose dedication and professionalism from the backbone of our success. Their unwavering commitment enables us to maintain long-term relationships and deliver services that exceed expectations.
We started offering housekeeping to select clientele. Ritu Enterprises came into being in 1996. In 2011, Ritu Enterprises renamed to Ritu Hospitality Services Pvt Ltd.
A/118 Lake Gardens, Kolkata - 700045
Monday - Saturday: 10 AM - 06 PM
